LivServ online reps. send the sales leads by email to your designated sales representative as soon as the online chat is over. Your representative will only have to focus on converting the emailed sales lead to an order booking. They need not spend time for lead generation. They can use our online software to track the status of each sales lead till closure of the order.
Each chat along with status updated by your sales rep. is automatically saved online so your manager can access them at the end of every day to see how LivServ online reps. performed. This will give you a better idea of what your potential customers are requesting and how LivServ online reps. as well as your sales reps. are handling them.