About Us
LivServ Technologies Private Limited is a subsidiary of BNA Technology Consulting Limited (Estd.1989), a company based in Bangalore, India and registered with the State of Karnataka. LivServ is the ideal partner for all your Online sales and Web Support needs and totally focused on building our business around online sales and chat service for web visitors.
LivServ has a full fledged contact center in Bangalore working round the clock in four shifts. LivServ also has an inhouse development team and boasts of having proprietary patent pending processes that makes it stand out from many other chat based solutions available.
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About our capability :
Livserv strives to match the culture of the Web with the speed of an internet-oriented company, and the "nimbleness" that goes with it. LivServ has the ability and infrastructure to service any type of client in any part of the world.
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About our Inhouse training:
The contact center has highly qualified and trained manpower and is constantly trained by Inhouse and Industry experts. LivServ has superior business process transitioning team that learn about Client's business, maps its processes, and transfer that knowledge to the LivServ 24/7 online chat representatives. You can be rest assured that the agents will be fully updated on Your products, rates, service lines, etc. before answering a query from any website visitors. The process is highly standardized and quality is the central hallmark of these operations.
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Your trusted business partner:
LivServ considers every single visitor information and business contact confidential. With Patent pending application, LivServ has put in place processes that cover every aspect of securing this confidential information and it is made available only to the client authorised personal for further pursual. With this and NDAs signed by our Executives, you can be assured that Visitor information from your website will be secure. LivServ is also backed by its parent company BNA TCL which has been in existence for over two decades with highest standards of Quality and Business Integrity.
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Experience in your business vertical:
LivServ contact center is trained and prepared for almost every line of Business. Since the contact center is already handling many clients with similar line of business, our agents only require minimum training regarding specificity of your business and thereafter our Agents are as good as employees of your company.